FAQ’s

Ask what you want to know

Questions for Maxcare services

Q1. How do I book a consultation?
You can book an appointment online through our website or by calling our helpline. Walk-in consultations may be available but are subject to doctor availability.
Q2. Can I consult a doctor online?
Yes, we offer secure video consultations for most specialties. You will receive a link after booking your online appointment.
Q3. What documents should I bring?
Please bring your previous medical records, test results, prescriptions, and a valid ID. For new patients, a completed registration form may also be required.
Q4. Are follow-up consultations included?
Follow-up visits may be included depending on the package or treatment plan. Please check with our reception or billing team for details.
Q5. What happens during the consultation?
The doctor will review your medical history, discuss symptoms, perform a physical exam if needed, and suggest tests or treatments.
Q6. How do I receive my prescriptions or test orders?
Prescriptions and test orders are provided digitally or as printed copies after your consultation. For online consultations, these are sent via email or app.
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+211 567 811

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    Questions for Doctor Appointment

    Q1. How do I book a consultation?
    You can book an appointment online through our website or by calling our helpline. Walk-in consultations may be available but are subject to doctor availability.
    Q2. Can I consult a doctor online?
    Yes, we offer secure video consultations for most specialties. You will receive a link after booking your online appointment.
    Q3. What documents should I bring?
    Please bring your previous medical records, test results, prescriptions, and a valid ID. For new patients, a completed registration form may also be required.
    Q4. Are follow-up consultations included?
    Follow-up visits may be included depending on the package or treatment plan. Please check with our reception or billing team for details.
    Q5. What happens during the consultation?
    The doctor will review your medical history, discuss symptoms, perform a physical exam if needed, and suggest tests or treatments.
    Q6. How do I receive my prescriptions or test orders?
    Prescriptions and test orders are provided digitally or as printed copies after your consultation. For online consultations, these are sent via email or app.
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    About Us

    Skin Center offers a full spectrum of general, surgical, and cosmetic dermatology procedures to patients of all ages. Our practice model is based on providing caring and compassionate care to help keep your skin healthy and beautiful. Our passionate and experienced physicians are highly qualified dermatologists and are well trained to evaluate and treat any condition of the skin, hair and nails. Our providers are coupled with enthusiastic, compassionate, and kind staff that will keep you smiling.

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